Personal Information Collection Statement

24/7 FITNESS (the “Company”) is committed to protecting the privacy, confidentiality and security of the personal information we hold by complying with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of Hong Kong Special Administrative Region (“Ordinance”). The Company is equally committed to ensuring that all our employees, officers and agents uphold these obligations. This Personal Information Collection Statement (the “Statement”) is to notify you of the Company’s collection, usage, storage, transfer and disclosure of your personal data.

1. Purpose and Collection of your Personal Data

The Company will collect your personal data when you register as a member. You are not required to provide your personal data; however, the Company may not be able to process your registration and provide services to you.

The Company may collect your full name, gender, HKID/passport number, date of birth, mobile number, email address and/or residential address for one or more of the following purposes:

A. for the facilities and/or services provided by the Company;

B. for communication, promotional, customer relationship management and/or public relations;

C. for application, creation, operation and administration of accounts and records for customers, members or users;

D. to handle comments, enquiries and complaints;

E. to process or request billing and payment, determining amounts outstanding, and if necessary, collection of outstanding payments;

F. for identification and verification of your identity; and/or

G. for purposes directly relating to any of the above purposes.

2. Use of your Personal Data in Direct Marketing

The Company intends to use your full name, contact information and address (collectively the “Personal Information”) to send you direct marketing communications. The Company may not use your Personal Information unless we have received your express consent or an indication of no objection from you before using your Personal Information.

[The Company may use your Personal Information for direct marketing of fitness, healthcare, lifestyle and beauty products and/or services.]

3. Disclosure

The Company will take all practicable steps to keep your personal data confidential. [Your personal data may be shared with the Company’s agents and service providers for the purposes set out in paragraph 1(A) to (G) above.]

The Company reserves the right to disclose your personal data for the purpose of complying with obligations, requirements, recommendations and instructions to make disclosures to any regulatory or other authorities (including industry and self-regulatory bodies) in Hong Kong and under the requirements of any laws binding on the Company.

[With your express written consent, the Company may transfer such Personal Information to its agents and/or its affiliated companies including its subsidiaries and its associated companies (“Affiliaites”) who offer the types of products and services specified in paragraph 2 above, for them to send you direct marketing communications.] The transfer of your Personal Information to 24/7 FITNESS’ agents and/or Affiliates may be for the Company’s gain.

4. Use and Collection of your Biometric Data

The provision of your biometric data is compulsory for your access to the facility as a member and will be used only for your entry into the facility. All members should understand that if they do not give such consent, their membership application may be rejected. Your biometric data will not be transferred to any third parties.

5. Security

The Company maintains appropriate security measures and safeguards designed to protect member’s personal data (including biometric data) against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure, or use.

All our employees, agents, Affiliates and services providers are bound by confidentiality. Only authorised persons may handle your personal data (including biometric data) on a “need-to-know” basis in accordance with the Ordinance and this Statement.

6. General Matters

You may at any time request to (i) access and correct your personal data; and/or (ii) opt-out from receiving direct marketing communications. To exercise your rights and avoid potential miscommunication or misunderstanding, the Company recommends you send a request in writing to cs@247.fitness. The Company will comply with your request(s) as soon as reasonably practicable.

We will keep your personal data for so long as is necessary to fulfill the purpose for which the data was collected. If you terminate your membership, the Company will erase your personal data as soon as practicable.

In case of any discrepancy between the English and Chinese versions, the English version shall prevail.

7. Disclaimer

All information contained in this web page is meant for reference only and may be subject to changes. 24/7 FITNESS does not warrant or represent that the information provided here is accurate, complete or up-to-date, and disclaims any liability whatsoever for any loss or damage howsoever arising from or in reliance upon the content of this web page.