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Personal Information Collection Statement

We are committed to protect your personal data (the “Data”). This Personal Information Collection Statement is to notify you of certain matter on or before collecting Data from you in compliance with the Personal Data (Privacy) Ordinance of the Hong Kong SAR. We limit the collection and use of the Data to the specific information we need to administer our business and provide highest quality services to you.


We may use the Data for one or more of the following purposes:

  1. for the facilities and/or services provided by us or business associates or partners;
  2. for statistics, communication, marketing, promotional, customer relationship management, public relations and/or direct marketing purposes;
  3. for application, creation, operation and administration of accounts and records for customers, members or users;
  4. to handle comments, enquiries and complaints;
  5. to process billing and payment;
  6. for identification and verification purposes;
  7. administering and maintaining our website and diagnosing problems where necessary;
  8. any other purposes as specified in a personal information collection statement when you Data is being collected or any other purposes which you may from time to time agree.

We may share and/or transfer the Data with our third party service providers, agents and contractors for the above purposes for us. We may also disclose the Data when required by law or court order, or as requested by any government or law enforcement authorities, or in good faith that disclosure is necessary or advisable to protect the rights or properties of us or other persons.

We intend to use the Data for direct marketing purposes in relation to the Classes of products and Services. However, we may not do so unless we have received your consent for that purpose. In this connection, we may use the following Data:

(a) Name and contact details;

(b) Products and services portfolio information;

(c) Transaction pattern and behaviour; and

(d) Demographic information.


Accordingly to Personal Data Privacy Ordinance (Cap. 486), the data collected from you will be for our internal uses only such that only our staff may gain access thereto. You are not obliged to provide such data, accordingly, there would be no legal consequence on your part if you do not intend to provide the data as requested. You have the right to request access to and correction of the date.


The provision of the Data is voluntary. However, if you elect not to provide the Data to us, we may not be able to supply you with the relevant information or services or to process your request.


Consent will be sought from you for such use of the Data in direct marketing as described above. Please indicate your agreement or objection to such use of the Data in direct marketing as described above before providing the Data to us. You may also subsequently write to us by email to cs@247.fitnessto opt-out from direct marketing or any other purposes above at any time.


The person to whom requests for access to Data or correction of Data or for information regarding our Privacy Policy should be emailed to our customer service officer at: cs@247.fitness.


In case of any discrepancy between the English and Chinese versions, the English version shall prevail.